Projects
Collection of robots, automations and workflows, serving CS / CX business processes.
Staffing Calculator
Application to calculate staffing for multichannel, multilingual contact center.
Attrition Predictor
Application to predict employee attrition in an outsourced contact-center environment.
PII Redaction Tool
Application to detect and redact Personally Identifiable Information.
Workforce Management Agents
Simple AI-agents serving diverse WFM-functions
Coming soon
News / Knowledge Aggregator
Team of agents aggregating articles and news in the sphere of tech and innovations of CS / CX.
Coming soon
WFM Planning Team
Team of agents, forecasting and planning staffing for a multi-channel contact center.
Coming soon