Projects
Collection of robots, automations and workflows, serving CS / CX business processes.
Customer Service Analytics
Analytical reporting app for service organization KPIs and metrics
Knowledge Base Generator
AI-powered pipeline for transforming documents into LLM-ready knowledge base articles
Staffing Calculator
Application to calculate staffing for multichannel, multilingual contact center.
PII Redaction Tool
Application to detect and redact Personally Identifiable Information.
Attrition Predictor
Application to predict employee attrition in an outsourced contact-center environment.
Workforce Management Agents
Simple AI-agents serving diverse WFM-functions
Coming soon
WFM Planning Team
Team of agents, forecasting and planning staffing for a multi-channel contact center.
Coming soon
News / Knowledge Aggregator
Team of agents aggregating articles and news in the sphere of tech and innovations of CS / CX.
Coming soon